Terms and Conditions

Welcome to Big Dildos UK! Please read these terms and conditions carefully before using our website.

1. Acceptance of Terms

By accessing or using our website (https://bigdildosuk.com), you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

2. Returns Policy

We want you to be completely satisfied with your purchase. Our returns policy is as follows:

3. Damaged Goods

a. If the goods are damaged upon receipt, please contact our customer service team immediately.

b. Provide clear images of the damaged product and packaging to assist our investigation.

c. We will assess the damage and provide instructions for return if necessary.

4. Limitation of Liability

Big Dildos UK shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

5. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

6. Changes to Terms

Big Dildos UK reserves the right to modify or replace these terms and conditions at any time. Please review this page periodically for changes.

If you have any questions or concerns regarding our terms and conditions, please contact us at info@bigdildosuk.com 

7. General Data Protection Regulation (GDPR) Compliance

a. Data Collection and Processing:

We collect and process personal information in accordance with the General Data Protection Regulation (GDPR). By using our website, you consent to the collection and processing of your personal data as described in our Privacy Policy.

b. Information We Collect:

i. We may collect personal information such as name, address, email, and payment details during the order process.

ii. We use cookies to enhance your browsing experience. Please refer to our Cookie Policy for more information.

c. Purpose of Data Processing:

i. Personal information is collected for the purpose of processing orders, providing customer support, and improving our services.

ii. For Registered Customers only: We may use your email address to send updates, promotions, and newsletters. You can opt-out of these communications at any time.

d. Data Security:

i. We implement appropriate technical and organisational measures to ensure the security and confidentiality of your personal data.

ii. Payments are processed through secure and encrypted channels.

e. Third-Party Disclosure:

i. We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except as required for order fulfilment.

f. Your Rights:

i. You have the right to access, rectify, or erase your personal data. To exercise these rights, please contact our Data Protection Officer at info@bigdildosuk.com 

ii. You may also have the right to restrict or object to the processing of your data.

g. Retention Period:

i. We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

h. Complaints:

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

i. Updates to Privacy Policy:

We reserve the right to update our Privacy Policy to reflect changes in data protection laws. Any modifications will be effective immediately upon posting.

By using our website, you acknowledge that you have read, understood, and agreed to the terms of our GDPR compliance as outlined above.